Check if MWM Client Is Running
If you need to confirm that the MWM client is running on a machine, do the following:
1. Open Command Prompt: Tap Start Menu (or Start Menu Key) and type "CMD". Hit return and a black command prompt will open.
2. Type: "sc query windivert1.1" and on the line where is says "service running" it should say on the second line "STATE" followed by "RUNNING"
Compter listed on MWM but unable to connect to Jetpack
If the compter listed on MWM but unable to connect to Jetpack, open the details of the computer on the MWM and check to make sure the MAC address for the wifi is listed. If it is NOT on there, please e-mail firstname.lastname@example.org with the MAC ...