First make sure you are using google chrome as your browser. If you are than, please force a check-in on your computer and delete your browsing history (steps listed below). Once you have done that try to go to privategarden.org and see if it still says "Private Garden is Private" If it does or if you are having trouble, please let us know.
To force a check-in follow these steps....
Open the files on your computer
Go to your C drive
Open Program Files X86
Open Verizon Folder
Open Verizon Agent Folder
Now double click on "Check-in Utility"
To delete your browsing history
Open google chrome
Click on the 3 horizontal bars in the top right corner
Click on settings
Click on History in the top left corner
Click Clear Browsing data
Change the drop down menu from "The Past Hour" to "The beginning of Time"
Leave the top 4 boxes checked
Click clear browsing data
Now close all windows and restart the computer. Once the computer comes back on, make sure you have a connection to your jetpack or network, open Google Chrome and go to privategarden.org